About Garage Door Universal City
A family-owned business dedicated to serving our community with honesty, expertise, and genuine care for 32+ years.
Our Story: A Family Legacy
Garage Door Universal City began in 1993 when founder Robert Martinez decided to turn his passion for helping neighbors into a full-time business. What started as a one-man operation working out of a home garage has grown into the most trusted garage door service in the San Antonio area.
For over three decades, we've remained true to our roots as a family-owned and operated business. When you call us, you're not just getting a service technician – you're getting a neighbor who genuinely cares about keeping your home safe and secure.
Today, our team includes Robert's son Michael and a crew of Master Certified technicians who share the same values that built this company: honesty, quality workmanship, and treating every customer like family.
Our Core Values
These principles guide everything we do and every interaction we have.
Customer First
Your satisfaction is our top priority. We treat every home like our own.
Integrity
Honest pricing, no hidden fees, and transparent communication.
Excellence
We never settle for "good enough." Every job gets our best effort.
Community
We're proud to serve our neighbors in Universal City and beyond.
Our Journey
Key milestones in our 32+-year history.
Company Founded
Started as a family business in Universal City
Expanded Service Area
Grew to serve all of San Antonio metro
5,000 Customers
Reached a major milestone in customer trust
Master Certification
All technicians achieved Master Technician status
8,000+ Customers
Continuing to grow with our community
32+
Years in Business
8,116+
Happy Customers
5-Year
Warranty
24/7
Emergency Service
Certified & Trusted
Our team holds the highest certifications in the industry, ensuring you receive expert service every time.
Master Technician Certified
Industry-leading expertise
OSHA Safety Compliant
Safe work practices guaranteed
Fully Licensed & Insured
Complete protection for your home
HomeAdvisor Elite Service
Top-rated by homeowners
BBB A+ Rating
Trusted business practices
Ready to Work With Us?
Experience the difference of working with a family-owned company that truly cares.